GuestBook

A Gem In Victoria-Terrace Suite

posted on Jun 14, 2017

My wife and I recently spent six weeks in the Astoria Terrace Suite, and I would highly recommend it to anybody contemplating a visit to Victoria. Even before we got to Victoria, Rod and Melissa were extremely professional in their dealings with us. The queries we had about the condo were promptly answered by email and the entire booking process was simple and efficient. We got to Victoria quite late, but Rod was there waiting at the condo (we have had experiences where we had to wait for the owner/manager of the condo/apartment) and he showed us everything we needed to know. In addition, they provided a binder to which we could refer for help. And when we did need to reach them (for example, over a minor problem with cable access), Rod or Melissa always answered the phone, even after normal work hours. Before our arrival we let them know that my wife has allergies to scented products, and we asked that no scented products be used to clean the condo and to avoid room deodorizers. When we arrived we found that non-scented cleaning products had been provided for us. The condo has a fantastic terrace, which is a major reason why we chose it, but we did mention to Rod and Melissa that while there was ample patio furniture, there was no dining table and chairs that would have allowed for outdoor dining. We arrived at the condo late Thursday, and Saturday morning Rod delivered an outdoor dining table and four chairs ! Apart from the woderful manner in which we were treated by Rod and Melissa, the condo itself was perfect. The building is immaculate and the condo is as attractive as the photos depict. It is spacious (one night we had six for a sit down dinner) and well furnished. The location could not be better (a five minute walk to the Visitor Information Centre and the Inner Harbour, the Empress Hotel is visible from the terrace), with two supermarkets, restaurants, bakeries and liquor stores within easy walking distance. We took in three theatre performances while there and all three were within easy walking distance.

In short, the Terrace Suite is the best vacation rental we have ever stayed at.

April 13/2017